Thank you for use YOORAIN peristaltic pump,in order to let you better use this product,through the product included in the warranty card to you,the flollowing sevice commitment,and in accordance with the commitment to provide you with the sevice maintenance service:

1, WARRANTY
    For the DC motor, warranty for 500 hours,as the dc motor used carbon brush, after 500 hours the carbon brush will reduced, usually after 800 hours the dc motor will not running.
    For the silicone tube it is consumable material, so usually it not in warranty, normally it will broken after running for 200 hours in 300rpm.For other tube, it can running for 1000hours as the expensive price.
   For other parts,all warranty in 1 year.

2,THREE PACKS SERVICE
    Within 7 days from you receive the goods,appeared not running,abnormal sound or tube broken, you can choose to return, exchange or repair.
    Within 15 days from you receive the goods,appeared not running,abnormal sound or tube broken, you can choose to exchange or repair.
    Within 1 year from you receive the goods, for cover abnormal broken,or dc motor not running,you can choose to buy another cover or dc motor; it other motor are not running, you can choose return, exchange or repair.

3,SHIPMENT
    Delivery time: 7-10 days by express
                             10-15 days by air
                             30-45 days by sea
    Lead time: 3 days for samples
                        7 days for 200pcs order
                        30 days for 500pcs order
    We offer different shipping way include express,shipping by air or by sea as your choice.We will compare different way in shipping and give you the suggestion as cost effective for you.